But one surprising lesson I’ve learned from my years of experience in the appointment setting industry is that some of the best sales people don’t act at all like the stereotypical “good sales person.” (Source: Small Business Trends, 4 Surprising Things Great Sales People Say)
Great list. I'm especially fond of the first and last points.
What's surprising to me, is that these are surprising at all.
(This is an affiliate link to Amazon.)