Be Gracious in Winning AND Losing

I've learned some good lessons over the course of 30+ years.  Family, friends, co-workers, people on the street - they've all shaped the way I act and react to some degree. There are two people that have shaped the core of how I (try to) act and react.  One guy is somewhere on the West Coast, and the other is my first boss when I moved to San Francisco, who I now call my friend.

John is the master at pool, and the one thing he taught me, whether he knows it or not, is how to lose. There are many reasons why we lose at pool (or whatever). The best approach is to best understand why, ensure it won't happen again the next time the situation arises, then move on. I take this lesson with me into every project or discussion or relationship that I come across.

For instance, today, I received a message asking to be removed from a mailing list. A tough one, since I always hope to provide a newsletter with information that is relevant to these users. This one, I lost but I was gracious in defeat.

Hi FNAME,

Thank you for your message.

Per your request, I have removed your email address from our Newsletter group.

If I can be of any assistance in the future, do let me know.

Thanks again!

I never know when they'll need a pool partner, and it'd be great if they called on me when they did.